Shipping policy

Shipping Policy

Processing Time
Once your order is placed, we typically process and prepare it for shipment within 1–3 business days.

Delivery Time
After processing, most orders arrive within 5–11 business days. Because our products ship from overseas, some orders — especially during high-demand periods — may take a bit longer to arrive. We appreciate your patience, and we'll make sure you can track your order every step of the way.

Order Tracking
Once your order ships, you'll receive a confirmation email with tracking information so you can follow its journey to your door.

Shipping Delays
Occasionally, factors outside our control — customs processing, carrier delays, or high shipping volume — can extend delivery times. If your order is taking longer than expected, please reach out to us at [your support email] and we'll help track it down.

Our Guarantee
Remember: your 14-Day Happiness Guarantee begins once your order is delivered, not when it ships — so you'll have the full 14 days to try it out once it's actually in your hands.